1.When you receive the package, please open the package and check all the items are working in good condition before you sign. if the items are broken, please ask the delivery company to make a “damage certificate “. ask them to give you a claim number.
2.If you have any questions or comments about our products or policies, please contact us by Trademanager or Email, we will respond within 24 hours.
3.Our products will be slightly different than in pictures.please refer to the actual product that you receive .
4. Customer satisfactory is most important to us. If you have a problem or question regarding your transaction please contact us before leaving any type of feedback or open any dispute. Negative feedback does not solve anything, we will try the best to resolve the issues
1. Import duties, taxes , and other custom clearance fees are not included in item price or shipping cost. These are buyer’s responsibility. Please check with your customs office to determine what these additional costs will be prior to your purchase. We could declare a lower value to help you avoid some taxes per your request.
2. We will decide the shipping method for all FREE SHIPPING orders. If you need a specific shipping method, pls leave us message when placing the order.
3. Our aim is to supply good quality products to every customer. All our products have been tested, checked and packed in good condition with proper spare parts. If the items you received is defective, pls contact us immediately, we will supply you the best solution(resend replacements or refund)
4. Pls DO NOT open dispute or write a bad or neutral review directly without any contacting. You have our words here: All problems can be solved by a good communication, we hope all of our clients can be satisfied with our products and service. If you have any problems with our products or service, please contact us first and we will give you a perfect solution.
Buyers whom place order will be deemed to agree to these terms & conditions.
5. NAVIMC is manufacturer directly, we accept any customize
6. Send us message, welcome to contact us at any time, we will reply you within 24 hours.
7.CE & Rosh for all our products applied to general Europe markets, UL for special lighting accessories applied to the USA. If you need details of certificates, pls contact customer service
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Fast and High Priority Shipping from our seller's warehouse through best courier service depending on the weight and size of the product. Tracking number will be provided once the item is dispatched.
We normally choose best shipping agency based on the customer's location. So all of our orders will be delivered quickly than our Standard Delivery Time.
|Location||*Standard Delivery Time|
|USA and Russia||7 - 20 Business days|
|Canada, Europe and Asia||10 - 20 Business days|
|Australia, New Zealand||10 - 20 Business days|
|Central & South America||15 - 30 Business days|
|Africa||15 - 45 Business days|
|Rest of the World||20 - 45 Business days|